How much does it cost?
ALL OF OUR STANDARD PRICES FOR MESSAGE ON HOLD
PRODUCTIONS ARE ONE-TIME COSTS!
NO RESIDUAL FEES!!
If you prefer monthly payments, please contact us
for special arrangements.
Our single production cost is just
$249 $169, and includes:
Fully customized on hold message production
Male and/or Female voices
Licensed background music
Up to 4 minute production length (approx. 500 words)
We also have a number of Message Update Packages designed to keep your on hold message content fresh, with rates as low as $119 per fully customized production!
In addition to fully customized productions, we offer pre-recorded "Music & Apology" messages for just $39, and our RELEVANT* industry-specific on hold messages starting at just $99.
*RELEVANT on hold productions are currently available for a limited number of industries.
(But, we're working on more!)
Who writes the script?
The short answer is… We do… if you want us to. Our production service includes custom script writing, so you can leave it to us!
Some of our clients prefer to write their own scripts, or provide us with partially written scripts, which they then ask that we re-format for use on hold.
Of course, your final approval of the script is needed before we record your production. We're here to serve you and we will be as involved in the writing process as you want us to be.
What type of background music is available?
We have a variety of music genres to fit the exact "flavor" you're looking for in your message on hold program. Once we get a glimpse of your caller profile and the script, we will be happy to suggest a theme, or we can provide you with selections to choose from.
You should note that copyright laws prohibit the use of unlicensed music in a commercial (business) environment. For example, you are not allowed to use a song you've heard on the radio without permission from the publisher. Securing the rights for use on hold can be extremely costly and fines for illegal use can be even higher.
For your peace of mind… Our background music is fully licensed to you for indefinite use with the purchase of your message-on-hold program from us. You will never need to worry about copyright infringement or music license fees, etc.
How do we update the messages?
Updating your on hold message program is as easy as a phone call or e-mail to us. Just advise us of your script changes and we'll put fresh life into your callers' ears!
For your convenience, we offer cost-saving packages of 2, 4, 6, & 12 programs, that allow you to update your messages periodically. Our packages are sold on a "blanket" basis, meaning you can use your update options bi-annually, quarterly, bi-monthly, monthly or WHENEVER you're plain good-and-ready, without worrying about contract expirations.
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