So,what do I tell my callers on-hold?

If you're considering messages on-hold for your business, there are many things your messages will let callers know that can not only help increase your sales, but can also secure their level of trust in you and their willingness to refer you to others!

Here are just a few ideas in question form (we have lots more!) that your callers might find helpful and might motivate them toward using your services:

-Do you run seasonal or periodic specials on services or accessory items, or have coupons available?
-Are your mechanics certified and equipped to check and repair hybrids, flexfuel and alternative fuel vehicles?
-What features make your commitment to customer service stand out: convenient hours, comfortable waiting areas, shuttle service, etc.?
-Do your staff go through continual training and re-certification?

Listen to Samples Below